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Up Review

Comprehensive review and analysis of Up's digital banking services

Quick Facts

Founded
2018
Head Office
Australia
Active Customers
500,000+
Total Funding
Backed by Bendigo Bank
Employees
150+
App Store Rating
4.9/5

Pros & Cons

Pros

  • Excellent savings features
  • Smart spending insights
  • No monthly fees
  • Modern app interface
  • Quick payment splitting
  • Real-time notifications

Cons

  • Limited to Australia
  • No physical branches
  • No joint accounts
  • Limited international features

Supported Countries

  • Australia

Fees

  • Account Maintenance Free
  • International Transfers Competitive rates via Wise
  • ATM Withdrawals Free at major Australian banks
  • Foreign Transactions No foreign transaction fees
  • Card Replacement Free

Overview

Up has revolutionized banking in Australia since 2018 with its modern, tech-forward approach. As a collaboration between software company Ferocia and Bendigo Bank, it combines innovative technology with traditional banking security.

Key Features

Banking Services

  • Transaction account
  • Savings accounts
  • Physical debit card
  • Digital wallet
  • Mobile payments
  • Real-time notifications

Savings Features

  • Multiple savers
  • Round-ups
  • Automated savings
  • Savings goals
  • Spending insights
  • Salary splitting

Payment Features

  • PayID
  • Osko payments
  • Payment splitting
  • Scheduled payments
  • International transfers
  • Digital wallet support

Mobile Features

  • Modern app interface
  • Spending categories
  • Transaction tagging
  • Merchant recognition
  • Receipt capture
  • Spending insights

Security Features

  • Biometric authentication
  • Transaction security
  • Instant card control
  • Fraud monitoring
  • PIN management
  • 24/7 security

Customer Support

  • In-app chat
  • Email support
  • Help center
  • Community forum
  • Social media support
  • Knowledge base

Verdict

Up stands out for its innovative approach to digital banking in Australia. The combination of smart savings features, excellent user experience, and modern design makes it particularly attractive for tech-savvy users seeking a better banking experience.

While the platform is limited to Australia and lacks some traditional banking features like joint accounts, it excels in providing a comprehensive digital banking solution. The integration with Wise for international transfers and strong focus on savings tools creates significant value for users.