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imaginBank Review

Comprehensive review and analysis of imaginBank's digital banking services

Quick Facts

Founded
2016
Head Office
Spain
Active Customers
1+ million
Total Funding
CaixaBank subsidiary
Employees
200+
App Store Rating
4.6/5

Pros & Cons

Pros

  • Mobile-first design
  • No monthly fees
  • Chatbot assistance
  • Social payments
  • Rewards program
  • CaixaBank backing

Cons

  • Spain-only availability
  • No physical branches
  • Limited investment options
  • Mobile-only service

Supported Countries

  • Spain

Fees

  • Account Maintenance Free
  • Card Issue Free
  • ATM Withdrawals Free at CaixaBank ATMs
  • Foreign Transactions 2% fee
  • Bank Transfers Free within Spain

Overview

imaginBank launched in 2016 as CaixaBank’s mobile-only banking solution. Designed specifically for digital natives, it combines innovative mobile banking features with social integration and rewards programs.

Key Features

Banking Services

  • Current account
  • Debit card
  • Mobile payments
  • Social transfers
  • Direct debits
  • Standing orders

Mobile Features

  • AI chatbot assistant
  • Payment sharing
  • Expense tracking
  • Budget management
  • Real-time notifications
  • Social integration

Rewards Program

  • Cashback offers
  • Partner discounts
  • Mobile rewards
  • Special promotions
  • Loyalty points
  • Digital vouchers

Payment Features

  • Contactless payments
  • Mobile wallet
  • QR payments
  • P2P transfers
  • Bill splitting
  • Payment requests

Security Features

  • Biometric authentication
  • PIN protection
  • Transaction alerts
  • Fraud monitoring
  • Device management
  • Instant card blocking

Customer Support

  • 24/7 chatbot
  • In-app support
  • Email assistance
  • Phone support
  • Help center
  • Social media support

Verdict

imaginBank stands out for its mobile-first approach and focus on younger users. Their integration of banking with social features and rewards makes them particularly attractive for digital-native customers seeking a modern banking experience.

While the platform is limited to Spain and operates exclusively through mobile, it offers comprehensive banking features with the security of CaixaBank backing. For Spanish users comfortable with mobile-only banking, imaginBank provides an excellent combination of innovation and reliability.