Hello bank! logo

Hello bank! Review

Comprehensive review and analysis of Hello bank!'s digital banking services

Quick Facts

Founded
2013
Head Office
France
Active Customers
3+ million
Total Funding
BNP Paribas subsidiary
Employees
500+
App Store Rating
4.5/5

Pros & Cons

Pros

  • Traditional bank backing
  • Comprehensive services
  • Investment options
  • Insurance products
  • Branch access
  • Competitive rates

Cons

  • Monthly fees
  • Complex products
  • Limited innovation
  • France-focused services

Supported Countries

  • France
  • Belgium
  • Germany
  • Austria

Fees

  • Basic Account €2.90/month
  • Premium Account €7.90/month
  • Card Issue Free
  • ATM Withdrawals Free in Europe
  • International Transfers 0.9% fee

Overview

Hello bank! launched in 2013 as BNP Paribas’ digital banking solution. Their platform combines traditional banking stability with modern digital features, offering comprehensive financial services with the security of a major banking group.

Key Features

Banking Services

  • Current accounts
  • Savings accounts
  • Investment options
  • Insurance products
  • Credit facilities
  • International services

Digital Features

  • Mobile banking
  • Online platform
  • Payment solutions
  • Budget tracking
  • Savings goals
  • Real-time notifications

Investment Services

  • Stock trading
  • Fund investments
  • Retirement planning
  • Portfolio management
  • Market analysis
  • Investment advice

Additional Services

  • Insurance products
  • Mortgage loans
  • Personal loans
  • Credit cards
  • Wealth management
  • Professional services

Security Features

  • Bank-grade security
  • Two-factor authentication
  • Transaction monitoring
  • Fraud detection
  • Device management
  • Secure messaging

Customer Support

  • Phone support
  • Email assistance
  • Branch access
  • Help center
  • Video tutorials
  • Social media

Verdict

Hello bank! excels in providing comprehensive digital banking services backed by BNP Paribas’ expertise. Their combination of traditional banking services and modern features makes them particularly valuable for customers seeking reliable digital banking with established bank support.

While the platform has monthly fees and some complex products, the comprehensive service offering and bank backing provide good value. The main limitations are the France-focused services and limited innovation compared to newer neobanks, but for customers seeking digital banking with traditional bank stability, Hello bank! offers an excellent solution.